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Community & Events Manager

Community & Events Manager

Pilates

  • Business Bodylove Pilates
  • Date 26 February 2021
  • Location Sydney,NSW
  • Salary TBA
  • Application close date 22 March 2021

At Bodylove Pilates we practice the Mindful Burn. Our mission is to elevate the group class experience and support our community with the best in Wellness.
 
To help us deliver on that mission, we’re seeking a Community & Events Manager who will lead our efforts to grow and support our amazing community of clients for our internationally renowned Studios in Woollahra and soon to be open Sydney CBD (Penthouse!)

 
Reporting to the Founder, the Community & Events Manager will:
 

  • Manage and coordinate the service of current clients, including day to day communication between the business and clients, through centralised emails & social channels
  • Implement strategies that serve and inspire our current clients
  • Implement marketing strategies to re-engage clients who may have lapsed
  • Drive conversion of new clients to membership through top-class service and communication
  • Execute Wellness events and partnerships that serve our mission
  • Manage Front Desk staff, ensuring that we deliver warm, attentive, professional service to our clients
For this role, we are looking for a team member who has experience with:
 
  • Leading community and/ or customer engagement efforts, demonstrating an ability to build relationships and to troubleshoot problems effectively that leads to satisfied clients
  • Experience working within a Marketing function developing strategies to engage and convert customers (CRM software experience a plus - we use Active Campaign)
  • Experience working in a Studio environment is a plus but not mandatory, as is experience with Mindbody software
  • Highly organised, a clear communicator and able to juggle competing tasks effectively
  • A warm, positive, collaborative outlook
The role will see you spend significant time in our Studios engaging with clients and front desk staff, but also provide flexibility to work from home.
 

Apply now
Apply now

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