Club Manager

Fitness

• Business Fitness Playground
• Date 20 April 2021
• Location Sydney,NSW
• Salary TBA
• Application close date 15 May 2021

ABOUT US 
 
Our vision is to change the gym experience and environment. Our goal; to inspire change.
 
To achieve this, we create environments that inspire and classes that excite but it’s our great humans that create our unique culture and community.
 
This is why we always put our people first (and we’ve been recognised for it!)
 
Employer of Choice 2019 & 2020 Winner
2020 Top 50 Great Places to Work in Australia
 
THE ROLE
 
 
We are looking for a performance driven Club Manager to join us and help lead our growing Teams. This important role focusses on maintaining and raising company standard in overall performance across all Fitness Playground clubs by consistently driving outstanding results through the growth and development of direct reports, complimenting departments, and self driven performance. 
 
As Club Manager, your role will be to setup, launch, lead and drive this meticulously designed space set across a massive 2500m2 with 5 studio's, boxing ring, 14 lifting platforms, 18 benches and 150 classes. With a team of 3 Managers, 40+ Personal Trainers, 30+ Group Instructors and a Membership Team servicing 5,000+ members, this role is not for the faint hearted.
 
 
ABOUT YOU

• To be happy and successful, you must love and have a track record of growing great humans, achieving big targets and driving a culture of exceeding expectations.
• At the same time, if you are not prepared to get your hands dirty and lead from the front, then this is not the role (or the company) for you. 

 
 
MORE ABOUT YOU
 

• Minimum 3 years in a similar Management role.
• Knowledge of the gym environment.
• Fitness Industry experience.
• Experience in staff learning and development.
• Proven record of achievements and success.

 
ROLES & RESPONSIBILITIES
 
1_Club Performance 
 

• Continuous improvement & overall performance of Sales and Personal Training Team each business quarter.
• Mentor Personal Trainers to improve their performance.
• Ensure the effective use of procedures & processes to enhance company performance.
• Coach Sales Team to achieve targets, up-sell and cross-sell each month.
• Deliver effective training to staff across multiple departments & club to help improve overall business performance.
• Oversee operations of the entire gym.

 
2_Member Experience & Integration
 

• Improve customer experience and retention each business quarter.
• Go above and beyond to enhance the member experience.
• Drive integration of new members and up-sell members into personal training and group training.
• Ensure that every member interaction results in a positive experience.
• Ensure the operations of the gym continue to push boundaries and change the gym environment and experience.

If you back yourself as an awesome human, we'd love to hear from you!
 

Apply now