Front desk and client relationship manager

Pilates

• Business Studio Pilates Manly
• Date 21 May 2022
• Location manly,NSW
• Hourly Rate $25 - $34.99
• Application close date 17 June 2022

Studio Pilates Manly is hiring!
 

• Are you an outgoing people person with a passion for organisation?
• Are you task orientated and love working in a fun team environment?

 
We are looking for a Front Desk / Client Relationship Manager for our brand new Manly Beach studio.
 
This 30 hour per week, Monday - Friday role will see you take on all the responsibilities that keep our clients happy and smiling.
 
 
 
Duties: as follows, but not limited to:
 
General administration
 

• Handling incoming calls and returning calls
• Client bookings
• Maintaining stock levels of product
• Greeting customers
• Managing accounts, payments and receipting
• Dealing with client complaints and resolving to a satisfactory level
• Statistical reporting of key performance indicators of the studio
• Actioning tasks set by studio owners within set time frames and assisting the studio team leader

Membership sales and maintenance
 

• The sale of prepaid packages and casual sessions in accordance with sales targets
• Consistent growth and maintenance of the studio database for marketing and sales purposes
• SMS/Call to recently expired members on a fortnightly basis to entice them to  return
• Proactively telephoning current clients on a monthly basis to assist in helping them to achieve improved results by providing advice, building rapport and taking customer feedback when necessary
• Telephoning the customer after their orientation workout to increase rapport and to promote buying of memberships

 
 
If this sounds like you, and you would love to be part off the Studio Pilates Manly journey, please email your CV
 

Apply now